Does weather affect satellite reception?

DIRECTV could not have over 16 million satisfied customers if the myths about weather reception were true. The fact is DIRECTV reception is highly reliable year long and even during severe weather. It is possible to lose signal during a storm for a minute or two but very rare.

Where is DIRECTV available in the United States?

DIRECTV is available nationwide in all 50 states including Alaska and Hawaii. All customers need to receive service is to be able pick up the DIRECTV signal with a clear line of site to the southern sky. DIRECTV offers service in Latin America through DIRECTV Latin America. Cannon Satellite is only authorized to sign up customers in the United States. Are former DIRECTV customers eligible for promotions? Possibly it depends how long it has been since you shut off your DIRECTV service and if you left DIRECTV in good standing. Please call one of our sales representatives to see what you promotion you qualify for.

Can I watch one program and record another?

Yes. Be sure and order DIRECTV DVR service which allows you to watch what you want when you want. You can even select the season pass option to record your favorite shows for an entire season!

Cable and Dish Network offer the NFL Network so I don't need Sunday Ticket?

DIRECTV offers the NFL Network but we don't charge extra for it like most cable companies. More importantly with NFL SUNDAY TICKET you get up to 14 games per week - 10 more games per week than Dish Network or Cable. If you need to follow your favorite team around the country every week NFL SUNDAY TICKET is the best choice for football fans nationwide.

Why doesn't DIRECTV offer a bundle like cable?

DIRECTV's focus is to provide the best television experience in every state in the country with the most HD Channels, sports, and exclusive programming. Many cable customers call us frustrated about the bundle myth. Customers bundle bills of $99 quickly turn into $130 - $150 after their promotion expires and still get fewer channels than DIRECTV! DIRECTV has partnered with many Internet Service providers across the country to bundle your Television and Internet service. Please contact us to see what is available in your area.

Does DIRECTV offer high speed internet service?

Yes in many parts of the country through partnerships with Internet Service Providers. Please call us to see what is available in your area.

Is DIRECTV truly the leader in HD?

Who has the most HD channels? DIRECTV offers superior content and more national channels in HD than any cable or satellite provider. Currently over 95 channels are offered and more are on the way. Add HD access to the PREMIER package for $9.99 and get over 65 national channels in HD. DIRECTV also offer Local HD channels in over 75% of the country. With HD access local networks are included at no additional cost.

Cable offers On-Demand service why doesn't DIRECTV?

DIRECTV customers with the HR 20 or HR21 HD DVR receiver have access to over 3000 titles via DIRECTV-ON-DEMAND service. A minimum connection speed of 750 Kbps or higher is required as well as a land-based phone line connection. Most of the content is free! Enjoy DIRECTV-ON-DEMAND service today.

Does DIRECTV offer parental control features?

Yes! All DIRECTV receivers give you control over what you and your children watch. With your remote control you can allow viewing based on ratings, block specific content, set viewing times, and limit pay per view purchases. Press the "menu" button on your remote and select "Parental", then "Edit Settings". Look for the selections that indicate "Ratings", "Channel Blocks", "Spending" or "Hours".