Does weather affect satellite reception?

DIRECTV could not have over 18 million satisfied customers if the myths about weather reception were true. The fact is DIRECTV reception is highly reliable year long and even during severe weather. It is possible to lose signal during a storm for a minute or two but very rare.

Where is DIRECTV available in the United States?

DIRECTV is available nationwide in all 50 states including Alaska and Hawaii. All customers need to receive service is to be able pick up the DIRECTV signal with a clear line of site to the southern sky. DIRECTV offers service in Latin America through DIRECTV Latin America. Cannon Satellite is only authorized to sign up customers in the United States. Are former DIRECTV customers eligible for promotions? Possibly it depends how long it has been since you shut off your DIRECTV service and if you left DIRECTV in good standing. Please call one of our sales representatives to see what you promotion you qualify for.

Can I watch one program and record another?

Yes. Be sure and order DIRECTV DVR service which allows you to watch what you want when you want. You can even select the series link option to record your favorite shows for an entire season!

Cable and Dish Network offer the NFL Network so I don't need NFL SUNDAY TICKET?

DIRECTV offers the NFL Network but we don't charge extra for it like most cable companies. More importantly with NFL SUNDAY TICKET you get up to 14 games per week - 10 more games per week than Dish Network or Cable. If you need to follow your favorite team around the country every week NFL SUNDAY TICKET is the best choice for football fans nationwide.

Can I get Internet access from DIRECTV?

Yes, you can add DIRECTV High-Speed Internet or select a bundled service from one of DIRECTV's DSL and phone provider partners. If you can not get DSL in your area, DIRECTV High-Speed Internet bundled packages are available to customers through WildBlue Satellite Internet Service. This service is lightning fast, available to virtually every home and small office in America and very affordable. To order, call DIRECTV at 1-800-531-5000.

Is DIRECTV truly the leader in HD?

Who has the most HD channels? DIRECTV offers superior content and more 24/7 national channels in HD than any cable or satellite provider. Currently 160 channels are offered and more are on the way. Add HD access to any base package for only $10/mo. Number of HD channels varies by package selection. DIRECTV also offer Local HD channels in over 94% of the country. With HD access local networks are included at no additional cost.

Cable offers On-Demand service why doesn't DIRECTV?

DIRECTV customers with the HR20, HR21, HR22 or HR23 receiver have access to over 5000 titles via DIRECTV-ON-DEMAND service. A minimum connection speed of 750 Kbps or higher is required as well as a land-based phone line connection. Most of the content is free! Enjoy DIRECTV-ON-DEMAND service today. HD Access ($10.00/mo) and DVR service ($7.00/mo), connection to the Internet with a connection speed of 750 Kbps or higher (DSL or cable), a network router with an available Ethernet port, a land-based phone line connection, and an available wall outlet are required.

Does DIRECTV offer parental control features?

Yes! All DIRECTV receivers give you control over what you and your children watch. With your remote control you can allow viewing based on ratings, block specific content, set viewing times, and limit pay per view purchases. Press the "menu" button on your remote and select "Parental", then "Edit Settings". Look for the selections that indicate "Ratings", "Channel Blocks", "Spending" or "Hours".